---
title: "Delivery/Payment"
description: "Factory 100% natural cosmetics based in Bali, Indonesia."
url: "https://by-cosmetics.com/shop/delivery"
date: "2026-07-01T19:31:32+00:00"
language: "en-GB"
---

#### Shipment processing time

Orders are processed within 1-2 business days. The products for your order are manufactured immediately before shipping so that you receive them as fresh as possible. If there is an unexpected delay in the production of your order, we will contact you by email.

#### Approximate shipping rates

 DHL/Fedex International Priority Express

- up to 0.5 kg Rp 425,000 - Rp 916,000
- 0.5-1 kg Rp 505,000 - Rp 1,124,000
- 1-1,5 kg Rp 555,000 - Rp 1,284,000
- 1.5-2 кг Rp 560,000 - Rp 1,458,000
- 2-2,5 kg Rp 795,000 - Rp 1,933,000
- **Free** worldwide shipping on orders over Rp 5,000,000 (≈$300).

###### Estimated delivery time to the buyer is 5 days.

The exact shipping cost will be calculated by the shipping company (DHL/Fedex) and displayed in the cart when placing an order.

#### Shipment Confirmation

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

#### Customs, Duties and Taxes

The **[by-cosmetics.com](https://by-cosmetics.com/index.php)** store is not responsible for any customs duties and taxes applicable to your order in your country. All charges incurred during or after delivery are the responsibility of the customer (tariffs, taxes, etc.). The **[by-cosmetics.com](https://by-cosmetics.com/index.php)** store is not responsible for any products damaged or lost during shipping. If you receive a damaged order, please contact the carrier to file a claim. Please save all packaging materials and damaged items before filing a claim.

#### Shipping to other countries

For shipping to other countries not listed, please write to us at **This email address is being protected from spambots. You need JavaScript enabled to view it.**

#### Shipment processing time

Orders are processed and prepared for shipment within 4-5 business days, including the time of acceptance and approval at the [CDEK](https://cdek.id/en) Indonesia). Please note: if your order is completed after Monday, the parcel will be booked with CDEK for a flight on Friday or Sunday of the next week.
 The products for your order are manufactured immediately before shipping so that you receive them as fresh as possible. If there is an unexpected delay in the production of your order, we will contact you by email.

#### Shipping time

We ship from Indonesia once a week - on Fridays or Sundays. Delivery to your nearest parcel pickup point CDEK in Russia, Belarus, and Kazakhstan takes 5-7 days.

#### Shipping rates Russia

- до 1 кг Rp 589,000 (≈2385₽)
- 1-2 кг Rp 1,036,000 (≈4200₽)
- 2-5 кг Rp 1,484,000 (≈6010₽)

#### Shipping rates Belarus

- до 1 кг Rp 639,000 (≈2590₽)
- 1-2 кг Rp 1,086,000 (≈4400₽)
- 2-5 кг Rp 1,534,000 (≈6215₽)

#### Shipping rates Kazakhstan

- до 0.5 кг Rp 689,000 (≈2790₽)
- 1-2 кг Rp 1,136,000< (≈4600₽)
- 2-5 кг Rp 1,584,000 (≈6415₽)

**Free** worldwide shipping on orders over Rp 5,000,000 (≈20.250₽).

The exact shipping cost will be calculated by the shipping company ([CDEK](https://cdek.id/en)) and displayed in the cart when placing an order.

#### Shipment Confirmation

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

#### Customs, Duties and Taxes

The maximum threshold for duty-free import is a total value of no more than 200 euros and 5 items/sets per order. The **[by-cosmetics.com](https://by-cosmetics.com/index.php)** store is not responsible for any customs duties and taxes applicable to your order in your country. All charges incurred during or after delivery are the responsibility of the customer (tariffs, taxes, etc.). The **[by-cosmetics.com](https://by-cosmetics.com/index.php)** store is not responsible for any products damaged or lost during shipping. If you receive a damaged order, please contact the carrier to file a claim. Please save all packaging materials and damaged items before filing a claim.

- **Free delivery** (regardless of the order value).
- Twice a week on Tuesday and Friday.
- Please note that our couriers are working **from 8 am to 4 pm**

#### Northern, Eastern & Western Bali

- Delivery is subject to a fee and is carried out within 3 working days.
- Place an order in our online store and we will contact you and offer you a convenient delivery price.
- Orders worth more than Rp 1,000,000 are delivered **free of charge**.

#### Indonesia (excluding Bali)

- We deliver all our products in Indonesia refrigerated within 24 hours to your door using **[Lionparcel.com](http://lionparcel.com/)** (the departure point is Denpasar).
- Orders worth more than **Rp 1,500,000** are delivered **free of charge**.

#### Pick up by self from factory/shop

- ![](https://by-cosmetics.com/images/address.svg) [Br. Tegal Saat,](https://goo.gl/maps/KxdcyUB8NjvjV8Kq8) desa Pejeng Kangin, Tampaksiring.
- ![](https://by-cosmetics.com/images/hours.svg) Mon - Sun 9am - 5pm (12am - 1pm closed)

 ###### Other Shops in Bali

- [Center](#center)
- [West](#west)

- [South](#south)
- [North](#north)

- [Islands](#nusa-penida)
- ## Center

- [Ubud](#0)**Alchemy** [alchemybali.com](https://www.alchemybali.com/)

     ![](https://by-cosmetics.com/images/hours.svg) Mon - Sun 07:00am - 09:00pm
     [Google Maps](https://maps.app.goo.gl/YfiJoiCLV9QK1Gdr8)

    **Bali Buda Shop** [balibuda.com](https://balibuda.com/)
     Mon - Sun 08:00am - 09:00pm
     ![](https://by-cosmetics.com/images/location.svg) [Google Maps](https://maps.app.goo.gl/PfdnT2NSTZhnL5Ww6)

    **Club Sehat Bali** [clubsehatbali.com](http://www.clubsehatbali.com/)
     ![](https://by-cosmetics.com/images/hours.svg) Sun - Thu 09:00am - 07:00pm, Fri 09:00am - 05.00pm, Sat - closed
     ![](https://by-cosmetics.com/images/location.svg) [Google Maps](https://maps.app.goo.gl/1jR6kFNNngns74tX9)
- [Abasan](#0)**Bali Buda Shop** [balibuda.com](https://balibuda.com/)

     ![](https://by-cosmetics.com/images/hours.svg) Mon - Sun 08:00am - 08:00pm
     ![](https://by-cosmetics.com/images/location.svg) [Google Maps](https://goo.gl/maps/4GiqDttHScRhTcuF9)
- [Renon](#0)**Bali Buda Shop** [balibuda.com](https://balibuda.com/)

     ![](https://by-cosmetics.com/images/hours.svg) Mon - Sun 07:00am - 10:00pm
     ![](https://by-cosmetics.com/images/location.svg) [Google Maps](https://maps.app.goo.gl/XR27ZbWTPiyEczTo6)
- [Sanur](#0)**Club Sehat Bali** [clubsehatbali.com](http://www.clubsehatbali.com/)

    Sun - Thu 09.00 - 19.00, Fri 09.00 - 17.00, Sat - closed
     [Google Maps](https://maps.app.goo.gl/YDsgr2GwJ8DZVMeK7)

- ## West
- [Canggu](#0)**Alchemy** [alchemybali.com](https://www.alchemybali.com/)

     ![](https://by-cosmetics.com/images/hours.svg) Mon - Sun 08:00am - 10:00pm
     ![](https://by-cosmetics.com/images/location.svg) [ Google Maps](https://maps.app.goo.gl/pVYPGRa6HgHvqDw36 "by-cosmetics factory 100% natural organic cosmetics")

    **Bali Buda Shop** [balibuda.com](https://balibuda.com/)
     ![](https://by-cosmetics.com/images/hours.svg) Mon - Sun 07:00am - 10:00pm
     ![](https://by-cosmetics.com/images/location.svg) [ Google Maps](https://maps.app.goo.gl/CZDYgtMcehKBDEeh9 "by-cosmetics factory 100% natural organic cosmetics")
- [Kerobokan](#0)**Bali Buda Shop** [balibuda.com](https://balibuda.com/)

     ![](https://by-cosmetics.com/images/hours.svg) Mon - Sun 07:00am - 09:45pm
     ![](https://by-cosmetics.com/images/location.svg) [ Google Maps](https://goo.gl/maps/EB8jgJE4FzHMHV3p8 "by-cosmetics factory 100% natural organic cosmetics")
- [Pererenan](#0)**Club Sehat Bali** [clubsehatbali.com](http://www.clubsehatbali.com/)

    Sun - Thu 09.00 - 19.00, Fri 09.00 - 17.00, Sat - closed
     [Google Maps](https://maps.app.goo.gl/jeCi4Sw6SodcqLnH8)

    **Seseh Market** [@seseh\_market](https://www.instagram.com/seseh_market/)
    Mon - Sun 08.00 - 21.00
     [Google Maps](https://maps.app.goo.gl/twNxyEqs35aozacKA)

- ## South
- [Bukit](#0)**Bali Buda Shop** [balibuda.com](https://balibuda.com/)

     ![](https://by-cosmetics.com/images/hours.svg) Mon - Sun 07:00am - 10:00pm
     ![](https://by-cosmetics.com/images/location.svg) [ Google Maps](https://maps.app.goo.gl/eNHjsQX8Vc2i5XSf7 "by-cosmetics factory 100% natural organic cosmetics")
- [Uluwatu](#0)**Alchemy** [alchemybali.com](https://www.alchemybali.com/)

     ![](https://by-cosmetics.com/images/hours.svg) Mon - Sun 08:00am - 10:00pm
     ![](https://by-cosmetics.com/images/location.svg) [ Google Maps](https://maps.app.goo.gl/eMf1D3QB614982Kt9 "by-cosmetics factory 100% natural organic cosmetics")
- [Legian](#0)**SPA Chilla's Bali** [nubudbali.com](https://www.nubudbali.com/)

     ![](https://by-cosmetics.com/images/hours.svg) Mon - Sun 08:00am - 06:00pm
     ![](https://by-cosmetics.com/images/location.svg) [ Google Maps](https://goo.gl/maps/C5eyQuDQBgNLEjqE8 "by-cosmetics factory 100% natural organic cosmetics")

- ## North
- [Singaraja](#0)**SPA & shop** in hotel **The Jing** [the-jing.com](https://the-jing.com/)

     ![](https://by-cosmetics.com/images/hours.svg) 24/7
     ![](https://by-cosmetics.com/images/location.svg) [ Google Maps](https://maps.app.goo.gl/KYB69gQ4imMZaHdo9 "by-cosmetics factory 100% natural organic cosmetics")

  [](#0)######  Attention

- The availability of the full range of **by-cosmetics** products in third-party stores is not guaranteed. We recommend that you familiarize yourself with the full range in our [online store](https://by-cosmetics.com/index.php "by-cosmetics factory 100% natural organic cosmetics"). Delivery is **free**.
- Please note, [Gift Certificate](https://by-cosmetics.com/index.php/shop/accessories/gift-voucher-detail "by-cosmetics factory 100% natural organic cosmetics") isn't able to use in other offline shops in Indonesia.

**by-cosmetics** products are sold on the [ua.by-cosmetics.com](https://ua.by-cosmetics.com/) web store.

#### Applicable to the following countries

Australia **\***, Europe **\*** (Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom), Asia (China, Hong Kong, India, Japan, Malaysia, Philippines, Singapore, Thailand, Vietnam), USA (DDP) **\***.

######  DDP \*

**Delivery Duty Paid (DDP)** service is available, meaning all domestic customs duties are included in the price of your order. **DDP** service is available only for **Australia**, **European** countries, and **USA**. The maximum value of goods that can be shipped is 1000 Australian dollars for Australia, 150 euros for European countries, 135 pounds sterling for the UK (anything above this value will be subject to tax and import duties in accordance with current regulations). There is no maximum value limit for goods shipped to the USA.

#### Approximate shipping rates

- до 0.5 kg - from Rp 63,000
- 0.5-1 kg - from Rp 66,000
- 1-1.5 kg - from Rp 96,000
- 1.5-2 kg - from Rp 102,000
- 2-2.5 kg - from Rp 138,000
- **Free** worldwide shipping on orders over Rp 5,000,000 (≈$300).

###### Estimated delivery time to the buyer — 14 days.

The exact shipping cost for your order will be calculated by the carrier **send.goorita.com** depending on your delivery address and displayed in the Cart during checkout.

######  Attention!

We do not ship products that require refrigerated storage (![Cold Storage](https://by-cosmetics.com/images/snowflake.png))using the Economy option (≈14 days). When you add any of these chilled items ([Beauty](https://by-cosmetics.com/index.php/shop/face/beauty-facial-mask-detail "маска для лица натуральная органик косметика"), [Decos](https://by-cosmetics.com/index.php/shop/face/decos-facial-mask-detail "маска для лица натуральная органик косметика"), [Cayenne](https://by-cosmetics.com/index.php/virtuemart/body/cayenne-anti-cellulite-body-mask-detail "маска для тела натуральная органик косметика"), [Facelift](https://by-cosmetics.com/index.php/shop/face/facelift-facial-mask-detail "маска для лица натуральная органик косметика"), [Royal](https://by-cosmetics.com/index.php/shop/face/royal-facial-mask-detail "пилинг маска для лица натуральная органик косметика") raw masks, [Fresh](https://by-cosmetics.com/index.php/shop/face/fresh-tonic-for-face-detail "тоник натуральная органик косметика"), or [Serum](https://by-cosmetics.com/index.php/shop/face/serum-for-face-detail "серум на гиалуроновой кислоте натуральная органик косметика")) to your cart, the Economy shipping method will be automatically disabled and hidden from the available delivery options.

#### Shipment confirmation

As soon as your order is dispatched, you will receive an email with a shipment confirmation and your tracking number. You can track the real-time location and delivery status of your parcel at [send.goorita.com](https://send.goorita.com/track).

#### Customs, Duties and Taxes

The **[by-cosmetics.com](https://by-cosmetics.com/index.php)** store is not responsible for any customs duties and taxes applicable to your order in your country. All charges incurred during or after delivery are the responsibility of the customer (tariffs, taxes, etc.). The **[by-cosmetics.com](https://by-cosmetics.com/index.php)** store is not responsible for any products damaged or lost during shipping. If you receive a damaged order, please contact the carrier to file a claim. Please save all packaging materials and damaged items before filing a claim.

#### Payment options

 - On our website by **credit card** ![by-cosmetics](https://by-cosmetics.com/images/visa_master_union_white.svg) throw [![RedDotPayment](https://by-cosmetics.com/images/reddotpayment.png)](https://reddotpayment.com/)
- On our website by **credit card** ![by-cosmetics](https://by-cosmetics.com/images/ozon_white.svg)
- [![](https://by-cosmetics.com/images/paypal_white.svg)](https://www.paypal.com/)
- **Bank transfer** to [our company accounts](#).
- To courier by **cash** or **credit card** (terminal will be with our courier). Note: for Bali, Indonesia only!

## Schema

```json
{ "@context": "https://schema.org", "@type": "Organization", "@id": "https://by-cosmetics.com/shop/delivery#organization", "name": "by-cosmetics.com", "alternateName": "by-cosmetics", "description": "100% natural organic cosmetics from Bali. Rich chemical-free formulas — for face, body, hair, and kids. GMP production, eco-packaging, purity of nature.", "email": "hello@by-cosmetics.com", "url": "https://by-cosmetics.com", "telephone": "+6281239666333", "foundingDate": "2013-05-08", "logo": "https://by-cosmetics.com/images/logo-og-1200x630.png", "image": "https://by-cosmetics.com/images/logo-og-1200x630.png", "address": { "@type": "PostalAddress", "streetAddress": "Br. Tegal Saat, desa Pejeng Kangin, Tampaksiring", "addressCountry": "ID", "addressLocality": "Gianyar", "addressRegion": "Bali", "postalCode": "80552" }, "sameAs": [ "https://www.instagram.com/by_cosmetics", "https://www.linkedin.com/company/by-cosmetics", "https://www.pinterest.com/by_cosmetics/_created", "https://www.youtube.com/c/by-cosmetics" ] }
```

```json
{ "@context": "https://schema.org", "@type": "Article", "mainEntityOfPage": { "@type": "WebPage", "@id": "https://by-cosmetics.com/shop/delivery" }, "headline": "Blog about natural skin care", "description": "Helpful articles on clove, neem, essential oils, skin structure, Botox and mesotherapy alternatives. Philosophy of natural beauty and health from by-cosmetics in Bali.", "image": { "@type": "ImageObject", "url": "https://by-cosmetics.com/images/blog/category-compressor.jpg" }, "publisher": { "@type": "Organization", "name": "by-cosmetics", "logo": { "@type": "ImageObject", "url": "https://by-cosmetics.com/images/logo-og-1200x630.png" } }, "author": { "@type": "Person", "name": "by-cosmetics", "url": "https://by-cosmetics.com/index.php" }, "datePublished": "2024-11-18T16:34:55+08:00", "dateCreated": "2024-11-18T16:34:55+08:00", "dateModified": "2026-06-29T17:42:35+08:00" }
```

```json
{ "@context": "https://schema.org", "@type": [ "HealthAndBeautyBusiness" ], "@id": "https://by-cosmetics.com/shop/delivery#localbusiness2", "name": "Delivery/Payment EN", "image": "https://by-cosmetics.com/images/logo-og-1200x630.png", "url": "https://by-cosmetics.com/shop/delivery", "telephone": "+6281239666333", "address": { "@type": "PostalAddress", "streetAddress": "Br. Tegal Saat, desa Pejeng Kangin, Tampaksiring", "addressCountry": "ID", "addressLocality": "Gianyar", "addressRegion": "Bali", "postalCode": "80552" }, "geo": { "@type": "GeoCoordinates", "latitude": "-8.4888", "longitude": "115.2888" } }
```